The Story is how one small community on Vancouver Island took on BC Assessment, and won.
How did the Youbou Appeal Group win more than $15 million in BC Assessment appeals?
By appealing together, and by not giving up when the Property Assessment Review Panel said no. In 2023, the waterfront owners of Youbou appealed their BC Assessments as the Youbou Appeal Group. The Review Panel defaulted to confirming their assessments, so every appeal went on to the Property Assessment Appeal Board. Of the 28 that reached the Board, 25 ended in a reduction (89%). With the Review Panel reductions that followed, through the 2025 roll year, the group won more than $15 million. This is how it happened.
My name is Jason Anson. This story begins in my small community of Youbou, on Cowichan Lake.
In January 2021, the Cowichan Valley Citizen reported "Property values jump significantly for Lake Cowichan area," with the average Youbou waterfront assessment up 19% in 1 year.1 In January 2022, the Lake Cowichan Gazette reported "Property values in Lake Cowichan area rise dramatically," with the average Youbou waterfront home up 65%, from $930,000 to $1,556,000.2
That spring, local politicians were pointing to those assessments as the reason property taxes were climbing. The Citizen reported it under the headline "Skyrocketing house prices cited as reason for big tax increase in Youbou/Meade Creek."3 The area director told the paper that average home values in Youbou and Meade Creek had risen 59% in 1 year. Then, in January 2023, the Gazette reported "Waterfront property in Youbou up 28%: BC Assessment."4 By then, the third year in a row, homeowners believed their assessments were far too high, and they had had enough. They called a town hall meeting at the local church, and the Citizen reported what came next under the headline "Waterfront property owners in Youbou appeal assessments."5
I took on their appeals, and what followed was not what I expected. Owners who had gone to the Property Assessment Review Panel ahead of us, on their own, were heard, and they received reductions. When the Youbou Appeal Group's turn came on February 27, 2023, the panel said it was being overwhelmed with information and would default to confirming the assessments.6 That forced each owner to pay $30 to go on to the Property Assessment Appeal Board. It is a small fee, but it is a deterrent.
For the next 5 months, I tried to engage BC Assessment so the appeals could be resolved early. It was not interested. I told the Citizen that the owners were being stonewalled, and that I had been asked to stop sending evidence. The paper ran it under the headline "Youbou property owners frustrated with appeal process."7 BC Assessment told the paper it could not comment on appeals that were under way.
One case shows what the owners were up against. A senior on a limited income had inherited her family home on the waterfront in Honeymoon Bay. It was built in 1948, a quarry behind it had flooded the lot for years, and the house was dilapidated, with no running water. BC Assessment valued it at $2,234,000, and her tax bill was $12,000.8 Partway through her appeal, BC Assessment itself offered to cut the value to $1,111,000.9 She went on to the Board, and the Board set it at $1,056,000.10 How could an assessment be off by that much?
It took a full year. The appeals began in January 2023, the written submissions were finished in December, and the Board's decisions came out in February 2024. By then the 2024 assessments had arrived, and the owners believed the 2023 values had carried over into them. So 20 of them had to file what is called a holding appeal, just to protect themselves for the next year. Victoria News reported it under the headline "Vancouver Island homeowners trying to break a cycle of over-assessment."11
When the Board's decisions came in, they went the owners' way. The Times Colonist published the first results on its front page: "Lake Cowichan residents win $10.5M in assessment reductions after appeals."12 Once every decision was in, the total passed $11 million. Of the 28 appeals that went to the Appeal Board, the Board reduced 22 of the 25 it decided, plus the other 3 settled with BC Assessment, for a total of 25 of 28 (89%).13 By January 2024, the Citizen reported "Home values drop significantly in Lake Cowichan area," with the average Youbou waterfront assessment down 12% after a 28% rise the year before.14
The newspaper stories set something else in motion. In the first 3 months of 2023, while I was preparing the Youbou Appeal Group for the Review Panel, people who had read them began calling me. Many owners had seen their assessments more than double in 2 years. Review Panel hearings run until March 15, and I estimate that more than 100 people called me before then. The calls still come in today, from all over, though never again at that pace. One was a person working inside BC Assessment, known in this story as the BC Assessment whistleblower. Another, separately, was Derek Holloway, a retired BC Assessment appraiser. Others were homeowners. A waterfront owner on the Malahat and another at Shuswap Lake had each read about Youbou in the paper, and each called to say they were having the same problem.
Who was on the other side
I was a realtor with no appeal experience. My appeals were followed all the way to the top.
When this started in January 2023, I had been a licensed realtor for less than 2 years, and I had never filed an assessment appeal. I am not an appraiser and I am not a lawyer. Across the table were BC Assessment's senior appraisers, its Deputy Assessors, the Assessor for Vancouver Island and its legal team, and later King's Counsel. My own freedom of information requests show who else was following my appeals.
- BC Assessment's Vice President, Assessment, and its Chief Executive Officer were sent the Assessor's email about my appeals, November 10, 2023.15
- After one of my videos, BC Assessment staff spoke with the Chief Executive Officer, and Communications decided to monitor the situation, November 14, 2023.16
- BC Assessment's government relations and media staff forwarded news stories and letters to the editor about the appeals as they came out.17
- At the Ministry of Finance, the Review Panel Administrator asked to be told of any letter about me, April 28, 2023.18 Government communications asked to see BC Assessment's answer to a reporter before it went out.19
- The Minister of Finance was briefed on me in confidential Issue Notes for 16 months, and the Deputy Minister of Finance answered one of my letters.20
That was the pressure. My neighbours were counting on me, many of them seniors on fixed incomes who could not afford to lose. At the same time, every letter I wrote was being read, forwarded and summarized for the Minister of Finance. I could not afford to get a single number wrong, and I did not.
The result: every homeowner I helped who saw it through won (100%). Some had more than 1 property or lost an appeal one year, and came back and won the next. Across every level, 63 of 65 appeals won (97%). At the Appeal Board, 30 of 33 decisions lowered the assessment (91%). In all, more than $22.6 million in reductions, every Appeal Board decision made by an independent tribunal, on the evidence. Every result is on my BC Assessment Appeal Record.
I had no appeal experience and no lawyer, only real sales. If I could do it, a homeowner with the right sales can too.
I also helped homeowners outside Youbou, and wrote their submissions to the Appeal Board as an expert witness. They won. On the Malahat, the Board cut the 2023 assessment on one home from $1,242,000 to $809,000.21 At Shuswap Lake, an assessment that started above $2 million was reduced to $1,079,000, and the Board then cut it to $562,000.22
The problem was the next year. BC Assessment raised the Malahat home back up by 43%, and I had to help the owner fight it all over again. The Citizen reported it under the headline "Malahat homeowner in ongoing fight over property assessments."23 The same thing happened at Shuswap Lake.
That was the difference I saw very quickly. With the Youbou Appeal Group, BC Assessment came to the table, and the holding appeals were settled. Owners who were on their own were treated differently. Their reductions were put back the following year, and I found myself going back to fix them one appeal at a time. I have heard the same from owners I never worked with.
Then, in 2026, I took on the appeal of the highest assessed home in Sidney. The Peninsula News Review covered it under the headline "Sidney assessment appeal raises concerns around BC Assessment process."24 In October 2026, the Board set the value at $4,900,000, down from $6,963,000, a reduction of more than $2 million.25
100%
of homeowners I personally helped who saw their appeal through won a reduction
91%
of Appeal Board decisions reduced the assessment (30 of 33)
$22.6M+
in assessment reductions
$110K+
in estimated property tax refunds and credits
The whole story
Read it, hear it, check it
The Youbou Appeal Group
The homeowners at the centre of this story, their appeals and how each one ended.
Meet the Youbou Appeal GroupOver Assessed, the book
The full story, chapter by chapter, with every claim checked against a document.
Read the BookThe Dock Fight Podcast
The story told episode by episode, with the recordings behind it.
Listen to Dock FightNews Features
32 news articles about this work, run more than 400 times by news outlets across British Columbia.
See the News CoverageFor Journalists
My appeal record, the source records behind it and what BC Assessment and the Ministry of Finance said about it.
For JournalistsWhat the homeowners said
Win one year, fight it again the next. Here is what the owners said.
In this clip, John Duggan describes winning his appeal, then having to fight the same assessment all over again. John owns an off grid waterfront cabin in Youbou, and I have helped him appeal 3 years in a row.
In 2024, after his Appeal Management Conference, BC Assessment conceded and his assessment came down from $1,588,700 to $1,200,000. In 2025 it came back at $1,526,700. The Review Panel set it at $1,300,000, and the Appeal Board approved a joint recommendation of $1,100,000. Then BC Assessment sent him notice that his 2026 value was going up 45%, to $1,592,600. He wrote to the Premier, and the Review Panel set it back at $1,100,000. Across 3 years, his assessments came down $1,308,000.26
"I just don't understand why you have to keep proving it."
John Duggan, Youbou, watch on YouTube
Reduced $1,308,000 over 3 years, saving approximately $6,540 in property tax.
Appeal Nos. 2024-04-00009 and 2025-04-00051, and the 2026 Property Assessment Review Panel
"The government is supposed to work for me and I've been pushed around, shoved around, stonewalled."
Andy Ross, Youbou
Reduced $815,500 over 4 appeals, saving approximately $4,078 in property tax.
Appeal Nos. 2023-04-00107, 2024-04-00073, 2024-04-00074, 2025-04-00064
What the news reported
Before the first hearing, a Youbou homeowner told Black Press what was happening.
Black Press Media, February 23, 2023
Assessment shock: Island property bought for $4,000 now assessed at $2.1 million
"The assessments on my property have gone wild over the past three years."
Floyd Augustine, 85, a Youbou waterfront homeowner, quoted by Black Press Media, February 23, 2023.27
Floyd bought his waterfront lot for approximately $4,000, approximately 60 years earlier. In 2023, BC Assessment valued it at $2.1 million, up $500,000 in 1 year. The Appeal Board later lowered his assessment by $636,000.
Every story about these appeals, and everywhere it ran, is on News Features.
What the Ministry of Finance said
The Ministry of Finance said the story had run its course. It had only just started.
"As this story has made its way through the Black Press Media and now the TC, I think it has run its course and this should be the end of it."
The Property Assessment Review Panel Administrator, Ministry of Finance, in an internal email to the Ministry's Executive Director, March 6, 2023, the week the Youbou story ran on the front page of the Times Colonist. Released to me under freedom of information.28
"The end of it"? Here is what came next
3
news articles had run when he wrote that, the first in February 2023
29
more news articles came after it, from 2023 to 2026
400+
times those articles ran in news outlets across British Columbia
Front page
of the Times Colonist again in February 2024, when the Appeal Board's decisions came in
It was not the end of it. The Ministry of Finance kept watching the coverage, and its Issue Notes for the Minister of Finance kept a running list of the articles as they came out.28 In my view, the stories kept coming because the problem had not been fixed.
What BC Assessment said
BC Assessment's own guide told staff to keep evidence to a minimum. The Youbou owners brought all of it, and won.
"Introducing more evidence than is necessary may provide means to justify a change in value."
BC Assessment, "Strategies for Successful Residential Written Submissions to PAAB," its internal guide for staff writing to the Appeal Board. Released to me under freedom of information.29
Here is what the full evidence did once the Appeal Board read it
BC Assessment's Deputy Assessor also asked me to hold back further evidence until the appeals reached the Appeal Board.30 The owners kept building their case anyway, with real sales, inspections and market data. In my view, a guide that warns staff more evidence could "justify a change in value" says it all: the full evidence was on the owners' side.
What the BC Assessment whistleblower said
The whistleblower said most owners who should appeal never do. The calls I took said the same.
"That is another test of the roll quality is that how much did you lose at PARP? Because I guarantee you that for every one person that goes to PARP, there's probably another 5 or 6 that should have gone. Maybe more that have the same issues, so there is a bigger pile at risk there."
The BC Assessment whistleblower, recorded telephone call, May 2023. PARP is the Property Assessment Review Panel. The transcript was sent to the Appeal Board on May 11, 2023, and later released by the Ministry of Finance under freedom of information.31
"Another 5 or 6 that should have gone"? Here is what the record shows
Less than 1%
of properties were appealed, by BC Assessment's own count32
100+
homeowners called me in the first 3 months of 2023, after reading about Youbou
25 of 28
Youbou appeals at the Appeal Board ended in a reduction (89%)13
Nearly 40%
of 7,079 Vancouver Island home sales I checked were overassessed33
He told me BC Assessment measures how much value it loses at the Review Panel, which it calls risk to the roll, and that the owners who appeal are only a fraction of the owners with the same problem. My phone had been telling me the same thing since January.
BC Assessment reads its own number the other way. It says less than 1% of properties were appealed, meaning more than 99% of owners accepted their assessments as fair and accurate.32 In my view, the more than 100 calls I took in 3 months show what that number leaves out. When I later tested 7,079 Vancouver Island home sales against their 2026 assessed values, nearly 40% were assessed above what they sold for.33
More of what the whistleblower said, checked against the record, is on The BC Assessment Whistleblower Files.
Common questions
About the story
What happened with the 2023 BC Assessments in Youbou?
Youbou waterfront assessments rose for the third year in a row, up 28% on average in 2023, and the owners appealed together as the Youbou Appeal Group. The Review Panel defaulted to confirming the assessments, so the appeals went on to the Property Assessment Appeal Board. Of the 28 that reached the Board, 25 ended in a reduction (89%), and with the Review Panel reductions that followed through 2025, the group won more than $15 million. In January 2024 the average Youbou waterfront assessment fell 12%.
Is my BC Assessment supposed to be fair market value?
Yes. Your assessment is meant to be your property's market value as of July 1 of the year before. The Honeymoon Bay home in this story shows how far it can miss: BC Assessment valued it at $2,234,000, and the Board set it at $1,056,000. That is why I tell every homeowner to check their own assessment against real sales.
Who is really here to help
What happened in Youbou can happen to your assessment too
For 4 years, this work was about my own community and the appeals I chose to take on because I believed they were unjust. Now I am opening it up to homeowners across British Columbia. If you want me in your corner, here is how I can help with your appeal. Or start with the tools I built, backed by real sales and the decisions behind this story.
BC Assessment Check
A 1 hour one on one call where I go through the sold comparables in your neighbourhood with you and tell you plainly whether you have an appeal.
Book a BC Assessment CheckProperty record cards
My free step by step guide to getting the record BC Assessment keeps on your home, including the internal notes most homeowners never knew existed.
Get Your Property Record CardDIY Appeal Kits
The same templates and steps behind my appeal record, so you can file and argue your own appeal with real evidence.
See the DIY Appeal KitsStraight answers
The questions homeowners ask most, answered from the record, from how your home is valued to what happens at a hearing.
Get Straight AnswersThe Review Panel
How the Review Panel hearing works, what the panel reads and how to prepare for your hearing.
Prepare for the Review PanelThe Appeal Board
How to take your appeal to the independent tribunal that decided 33 of my appeals and reduced the assessment in 30 (91%).
Prepare for the Appeal BoardA note on the record
Everything on this site happened between 2023 and 2026, under the previous provincial government, the local councils and regional boards in office before the October 17, 2026 local elections, and the people who held these roles at the time. The record is now complete. A new provincial government and new local councils are now in office with a fresh start, and I invite the Premier, the Minister of Finance, the BC Assessment board and every mayor, council and regional board to read it and learn from it. This is not a complaint about them. It is what happened.
What a new government could do
- Ask the Auditor General for a performance audit of whether the roll is accurate and fair home by home, not only on average.
- Publish appeal results every year: how many homeowners appeal, at each level, and how often they win.
- Create an independent place to complain about how BC Assessment and the Review Panel treat people.
- Test every new roll against the year's sales and publish, for each community, how many homes were assessed within 5% of what they sold for.
Think your BC Assessment is too high?
Start with your address and check your eligibility.
Check My PropertySources
- Cowichan Valley Citizen, Robert Barron, January 29, 2021, "Property values jump significantly for Lake Cowichan area."
- Lake Cowichan Gazette, Robert Barron, January 14, 2022, "Property values in Lake Cowichan area rise dramatically."
- Cowichan Valley Citizen, Robert Barron, April 5, 2022, "Skyrocketing house prices cited as reason for big tax increase in Youbou/Meade Creek."
- Lake Cowichan Gazette, Robert Barron, January 27, 2023, "Waterfront property in Youbou up 28%: BC Assessment."
- Cowichan Valley Citizen, February 17, 2023, "Waterfront property owners in Youbou appeal assessments."
- Property Assessment Review Panel, group hearing for the Youbou waterfront complaints, February 27, 2023, recording, the panel chair on "overwhelming the panel with information".
- Cowichan Valley Citizen, Robert Barron, May 19, 2023, "Youbou property owners frustrated with appeal process."
- Lake Cowichan Gazette, Robert Barron, August 4, 2023, "Honeymoon Bay property owner says assessment on dilapidated home way too high."
- Cowichan Valley Citizen, Robert Barron, October 6, 2023, "BC Assessment offers to halve Honeymoon Bay property value, owner says no."
- Property Assessment Appeal Board decision, 2024 PAABBC 20233076, February 8, 2024.
- Victoria News, Robert Barron, February 13, 2024, "Vancouver Island homeowners trying to break a cycle of over-assessment."
- Times Colonist, February 10, 2024, "Lake Cowichan residents win $10.5M in assessment reductions after appeals."
- Property Assessment Appeal Board decisions, orders and joint recommendations for appeals 2023-04-00105 to 2023-04-00133, listed on my BC Assessment Appeal Record.
- Cowichan Valley Citizen, Robert Barron, January 12, 2024, "Home values drop significantly in Lake Cowichan area."
- BC Assessment, FOI file 2025-10, page 427: email from the Assessor, Vancouver Island Region, to the Vice President, Assessment, copied to the Chief Executive Officer, November 10, 2023.
- BC Assessment, FOI file 2025-10, page 434: email to the Vancouver Island Assessor and other BC Assessment staff, "Youtube video about BCA and the PAAB Process," November 14, 2023.
- BC Assessment, FOI file 2025-10, page 136 (May 4, 2023) and page 1128 (June 27, 2023).
- Ministry of Finance, FOI file FIN-2025-52395, pages 328 and 898: email from the Review Panel Administrator, "Complaints to PARP about PARP," April 28, 2023.
- Ministry of Finance, FOI file FIN-2025-52395, page 816: email from Government Communications and Public Engagement to BC Assessment, June 28, 2023.
- Ministry of Finance, FOI file FIN-2025-52395: Issue Notes for the Minister of Finance dated March 6, 2024 (pages 684 to 686), May 16, 2024 (pages 940 to 941) and August 16, 2024 (pages 955 to 957); letter from the Deputy Minister of Finance to me, May 15, 2025 (pages 285 to 286).
- Property Assessment Appeal Board decision, 2024 PAABBC 20240023, February 13, 2024.
- Property Assessment Appeal Board decision, 2024 PAABBC 20242139, October 23, 2024.
- Cowichan Valley Citizen, Robert Barron, August 20, 2024, "Malahat homeowner in ongoing fight over property assessments."
- Peninsula News Review, Bailey Seymour, July 21, 2026, "Sidney assessment appeal raises concerns around BC Assessment process."
- Property Assessment Appeal Board decision, 2026 BCPAAB 20263614, October 22, 2026.
- Property Assessment Appeal Board, Appeal No. 2024-04-00009: BC Assessment status report, May 28, 2024. Appeal No. 2025-04-00051: Review Panel decision and BC Assessment revised offer, August 14, 2025. BC Assessment pre-assessment notice, December 5, 2025; Ministry of Finance reply to John Duggan, February 4, 2026; 2026 Property Assessment Review Panel decision. Listed as A-36 on my BC Assessment Appeal Record.
- Black Press Media, Robert Barron, "Assessment shock: Island property bought for $4,000 now assessed at $2.1 million," February 23, 2023, as republished by the Chemainus Valley Courier; a copy is held in BC Assessment FOI file 2025-10. Property Assessment Appeal Board, Appeal No. 2023-04-00126. Read the article
- Ministry of Finance, FOI file FIN-2025-52395: email from the Property Assessment Review Panel Administrator to the Executive Director, March 6, 2023 (page 899); Issue Note for the Minister of Finance, August 16, 2024, and the email adding a news article to it (pages 955 to 957 and 963).
- BC Assessment, "Strategies for Successful Residential Written Submissions to PAAB," June 26, 2018, updated May 2021, released to me in FOI file 2023-49 (BC Assessment FOI file 2025-10, pages 22 to 34).
- Ministry of Finance, FOI file FIN-2025-52395: emails from BC Assessment's Deputy Assessor to me, March 16, 2023 (page 9) and March 31, 2023 (page 43).
- The BC Assessment whistleblower, recorded telephone call with me, May 2023; transcript sent to the Property Assessment Appeal Board on May 11, 2023, and released in Ministry of Finance FOI file FIN-2025-52395. The full episode is "Whistleblower Drops Evidence on BC Assessment's Broken System".
- BC Assessment, public statement, April 16, 2025: "Less than 1% of properties were appealed, meaning more than 99% of property owners accepted their assessments as fair and accurate without appealing."
- My Vancouver Island Tax Roll Audit 2026: 7,079 arm's length home sales in 2025 compared with their 2026 assessed values.
My Record: January 1, 2023 to December 31, 2026
$22.6M+
cut from the values BC Assessment put on homeowners' properties
My 3 largest reductions for a homeowner: $2,063,000, $1,954,000 and $1,438,000
$110K+
in estimated property tax refunds and credits for homeowners
My 3 largest estimated refunds or credits for a homeowner: $10,315, $9,770 and $7,190
40
homeowners I helped appeal their BC Assessment
100% won a reduction. The average homeowner had approximately $566,000 taken off their value and an estimated $2,800 back in property tax.
63
appeals won, out of the 65 those homeowners took to a decision
97% won, at BC Assessment, the Review Panel and the Appeal Board
91%
of written Appeal Board decisions, made by an independent adjudicator, lowered the value
30 of the 33 that went that far
7,079
Vancouver Island home sales I checked against their BC Assessment
Less than 1% were assessed at what they sold for, and 40% were assessed above it
32
news stories about the appeals I helped with
Run more than 400 times in 68 news outlets across BC
23
freedom of information requests to BC Assessment for its records
$11,047.06 in fees BC Assessment estimated to release them. I paid $30 in total, after fee waiver requests on public interest and hardship grounds.
Are You Overassessed?
When BC Assessment gets your home's value wrong, I prove what it is actually worth using real sales of similar homes, so you don't pay more property tax than your fair share.
Jason Anson
I am not a lawyer or an appraiser, and nothing on this site should be considered legal or tax advice. When I help you, you are still the appellant and you file your own appeal. Every result depends on the evidence for that property, and the decision belongs to the Property Assessment Review Panel or the Property Assessment Appeal Board, not to me. My past results do not predict yours, and I cannot guarantee any outcome.
Helping homeowners with property assessment appeals is not a licensed activity in the province of British Columbia. It is not regulated by the BC Financial Services Authority (BCFSA) or the Real Estate Services Act, and it is not considered a real estate service.
I am also a licensed real estate agent with eXp Realty. That work gives me my experience in valuation and market movement, which is the evidence of market value the Review Panel and the Appeal Board weigh. This site and my appeal work are completely separate from eXp Realty. They are not affiliated with, endorsed by or provided through my brokerage, and the views here are my own, not eXp Realty's.
What I write about BC Assessment, the Property Assessment Review Panel, the Property Assessment Appeal Board, the Minister and Ministry of Finance, and the other public offices on this site is my own opinion, and I consider it fair comment on a matter of public interest. My opinions are my honest views, marked as my view, and based on facts anyone can check: Appeal Board decisions, public records and records released under freedom of information. Quotes from documents and news stories are the words of the people quoted. If anything here is inaccurate, let me know and I will correct it.